This is the first renewal I have had with LPC and thankfully they have been really sensible with the increase in price on the policy. To date I have been fortunate enough not to have made a claim and therefore I cannot comment on how they perform as a...

I wanted a lifetime policy for a 10 year old dog that I have just adopted from Dogs Trust. I was previously with Petplan until my last dog died aged 17. I found my policy going up year on year even though I didn't make any claims until she was 16. At her...

Our Jack Russell/beagle had to be treated as an out of hours emergency(very late on a Friday night) at a different surgery that handles all the out of hours patients of our regular surgery. I expected a long drawn out claim procedure as the claim wouldn't...

I have 10+ lurchers all insured with vetsure and thankgod I have as this year I have had to claim 3 times already .The claims team are all very lovely especially Emily ( as dealt with her every time) .
Straight forward form filling , pay the excess and...

When I have had reason to phone vetsure the staff have been excellent..very polite and so helpful and a very genuine caring attitude.

Dealing with polite and helpful people makes life so much easier

Will certainly be staying with Vetsure for the...

I cannot understand the negative comments here. We took out a Lifetime policy for our cat when she was 6 years old. The following year she developed a skin condition which turned out to be the result of an allergy to human hair and dander (basically...

Really awful insurers, used for the last 2 years and when it came to needing to claim they refused on a technicality. Ultimately it was their discretion to accept or not. When I told my vet about it they were shocked as well!
I feel totally let down and...

Was told my dog would be covered for his operation so went ahead. Then they decided he's not and make out they didn't say that and suprise suprise nothing on account to support that because the advisor knew he was wrong so didn't note it and no call...

Received a 75% increase on an already extortionate premium to £1350 for a dog that hasn't had any claims to speak of in years.

Asked why two weeks ago girl couldn't answer me, still waiting for the phone call back

Do not insure your pet with this bunch of cowboys - they won’t pay out and judging by these reviews on this page , I’m not the only one they’ve ripped off !!!
Ombudsman now being involved !