Having found Lifetime after searching for a new quote for my 11 year old West Highland Terrier I was delighted with the levels of cover and of course, lifetime too. In comparison to my previous insurer's renewal quote this was a simple decision for me to...

My dog developed a auto immune skin disease, losing fur at an alarming rate no energy and generally very low. We thought we were going to lose him.He has needed blood tests anti biotics and steroids which has of course been expensive an is on going. I was...

No claims made yet premium increased to an extortionate amount when the dog reached 8 years old, they're more than happy to take your money until there's a probability of age related illness.

We've had our little Cava Tzuh insured with More Than for over 10 years. Apart from a cruciate ligament op as a puppy, we've never claimed until the last few years when he has developed a heart condition. The excess on each new claim has risen from £75...

I have a 7 year old whippet and was recommended the insurance by my dogs breeder. We made our first claim in December 2017 and were shocked at how long it took them to process the claim and pay (over 8 weeks). unfortunately my dog has needed ongoing...

First year with lifetime pet cover for our GSD.
HE has had 3 operations, all 3 paid direct to the vets within 10 days each, wish I had taken the higher level.

I can only endorse all the bad reviews here. They have even gone to the length of alleging the claim form took 16 days to reach them and is therefore out of date so they don't have to pay out. We are also taking them to the ombudsman or the small claims...

I thought the whole point of insurance is that you get paid back on your claim. I have been waiting 4 weeks now because they are 'busy' I can't see any other businesses surviving that excuse. Mine is up for renewal, I will deffo be going elsewhere...

Initially our renewal quote was higher as all of them seem to be second year round, and we noticed that it was considerably cheaper to apply through the comparison site for the same policy, so rang up and then sent proof of this by way of a screen grab...

My dog had an illness that cost a lot to heal, fair enough they paid out OK, but premium went from £40 per month to £180. Clearly no morals or care for pets, cynically treatment of their customer Base. Premium cover worthless when they increase premiums...