Recommended
by reviewer
Nice people, a little expensive but the cover is well worth it, and I would definitely recommend them to other friends.
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Recommended
by reviewer
Nice people, a little expensive but the cover is well worth it, and I would definitely recommend them to other friends.
My dog had to have emergency surgery to remove stones from his gut. Vetsure provided a very efficient service and settled the bill directly with the vet in a matter of days. I only had to pay the excess- a great relief to all.
Dachshund - Standard Wire Haired
Very disappointed that refused cover for dental treatment despite the fact that I clean her teeth regularly and she has dental checkups when going for inniculations. Will be reconsidering whether to continue with these policies.
Lhasa Apso
After our cat, Poppy, got repeated bouts of cystitis due to stress after the big summer storm, the vet bills started mounting up. Having researched numerous pet insurance companies when Poppy first came to us, I settled on VetSure as the reviews from...
Domestic Short Hair
Vetsure work so well with our vets there quick no hassle policy is great i would recommend them
Maltese
Trying to claim my dog's vet bill. They've passed it over to external company to interrogate. Feels like I was a criminal!!
Cancelling policy!
Beagle
Was at the vet and referred to a veterinary hospital for heart problems. I called up More than to make sure that i would be covered. Afterwards I called up to chase the claim and was informed that if i have used a vet that wasn't on their list i would get...
Medium Mixed Breed (31 - 59 lbs)
Extremely slow to pay and passed chasing a previous Vet with a previous owner for information back to me. They are useless on the phone and showed no sympathy even though the dog which had treatment is my mother in laws who passed away.
If the payment is...
Medium Mixed Breed (31 - 59 lbs)
I have received my pet insurance renewal today with a 50% increase, nothing have change from our side accept the dog age.
WHAT a bad customer practice, mean i have to move my insurance to another company.
Poodle-Miniature
Do not take out an insurance with this company ! Not only do they take months to pay, out of a bill for nearly £1400 they paid out £600 absolutely awful company. I had 2 dogs insured with this company,very sadly lost one but I have since moved insurance...
Boxer
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