Appalling service. My claim was forgotten for 3 months, then by the time thy looked into my claim they couldn’t contact the breeder because of a phone number change in that period. They also passed me onto a fraud investigation and used to hang up on me...

Just received my renewal which is over 16% higher than last year. Granted there was a 10% discount upon taking out the policy but was told the other 6% was "just want the insurer has requested". When questioned was told this also took into account the...

We did our homework before we brought our dog in to our lives and the advice we were given was to opt for a lifetime policy. Within six months our fur boy had gone on to develop a sub-luxating hip and has since developed hypothyroidism requiring frequent...

It's very reassuring to know we have an insurer who keeps in touch to check everything is as we would like! Thank you.

It's very reassuring to know we have an insurer who keeps in touch to check everything is as we would like! Thank you.

Vetsure was brilliant. Took the policy out only for 10 days when my giant schnauzer decided to run around like a lunatic and she literally impaled herself in a stick. Vetsure never argued and paid a considerable amount straight to my vet. I paid only 69...

I filled the form in on line but phoned them twice. I found them to be very helpful both times and was very pleased with the service I received.

When our puppy needed minor surgery, Vetsure made the process so simple and dealt directly with our vet, which was a big help. Very impressed.

Walter’s claim was dealt with efficiently and speedily. Meaning we could concentrate on him and his needs.

Dude has been having periods of sickness for a while now. This last bout he had Petsure were there when I needed them and took away all of the money worries dealing directly with my vet. We now know what we think was causing the problem and Dude is doing...