The policy premiums just keep on rising!! I don’t mean a little like you may expect but at each renewal the premiums just double. I have four dogs on this policy and the premium has risen from around £285 a month in 2016/17 to £485 a month in 2017/18. Now...

AWFUL SERVICE! Our dog was spayed and wore a body suit which irritated her skin. We claimed on the insurance which now means they think her itchy skin is a reaccuring problem which clearly it is not. The first year they increased it by 66% when we claimed...

Very helpful when getting my quote together.

I am left aghast at the laughable level of service provided by this company whilst I have been a customer. From manipulating situations to avoid paying claims, displaying a distinct lack of empathy during customer interactions, to an embarrassingly poor...

I did a lot of research into various companies for insurance for our 8 year old Springador. Lifetime Pet Cover had competitive rates within an expensive market. Would recommend.

More than for two years in a row have not sent my policy on time.
It is paperbased and they do not send reminders or any communication over email they rely solely on the postal service.
They are behind the times
I had a call with customer service and they...

We have 4 American Cocker Spaniels. Unfortunately Vetsure was not in existence when we commenced pet insurance for the two older dogs. However, the two five-yearolds are very lucky to be with Vetsure. The Company cannot be bested for its excellent...

I cancelled the policy before it even started.
One of the questions they asked was "has your pet been to ANY vet appointment that was not a standard scheduled health check" I don't know many people that could answer no to that. I know some places ask...

I wold like to say what outstanding service we have had from Tesco Pet insurance.
Our Brittany spaniel, Poppy, was insured with Tesco from the age of 11. Towards the end of her life, Tesco were very kind and reassuring to deal with. Claims were...

Possibly the worst pet insurance company ever in existence. They do not pay out on 100% genuine claims. Everything is such a battle and frustrating as Animal Friends cannot get their facts right. The staff are extremely unfriendly, unhelpful, with no...