First time have had to contact re veterinary treatment for 6 year old Labrador & although still awaiting diagnosis lady on phone very helpful re how to deal with possible need to claim & very sympathetic re outcome of results

I made a claim a few months ago , the vet filled out the form sent it off the money was paid into my account in a few weeks , no problem at all , highly recommend.

This is my first dog and insurance was a must for me. It was quick and easy to set up with one month free when picking up my puppy and then 3 months half price. No hidden extras, not had to claim so can’t comment on that.

Our main claim related to the death of a previous dog. We were asked if we had another insurance e.g. household to claim off first. Surely that should be asked at the time of taking out insurance not when you are traumatised by your pets death. Having...

Dealing with the insurance claim through the practice where Kyra got treatment was just so easy and payment was made to me swiftly thereafter - thank you!

Always sympathetic never any trouble making claim and very good customer service

I can highly recommend the Kennel Club Insurance cover - it is excellent.

Good product and knowledgeable staff. Reasonable prices.

Always helpful

Claims process was simple and my claim was handled promptly.