With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Vetsure
By:
Stephen Barrett
Posted: 08/10/2019

Recommended
by reviewer

5

One of my cats came home with what turned out to be a broken bone in his paw. I knew the bill would be substantial so searched for local vet who was on the accredited scheme and the process was very simple from there. The vet was great and all I had to do...

Breed

Mixed Breed

Species:
Cat
Insurer: Vetsure
By:
Charlene
Posted: 08/10/2019

Recommended
by reviewer

5

I have had to claim on the insurance twice (the first time was during my first two weeks) and both times has been seamless. All the staff at the call centre I have spoken with have been brilliant, understanding and helpful. My claims have been settled...

Breed

Domestic Shorthair

Species:
Cat
By:
Sian Parker
Posted: 06/10/2019

Recommended
by reviewer

5

I think Agria may be one of the more expensive pet insurance providers but they are absolutely worth it. When I've had questions, I've received thorough and helpful assistance on the phone. I've also had to make a claim, which was processed swiftly and...

Breed

Ragdoll

Species:
Cat
By:
Stephanie
Posted: 05/10/2019
1

Sainsbury’s have just decided to “add” some exclusions to our policy after we sent the claim form in. They said we didn’t tell them all the history...we didn’t tell them anything apart from give them our previous vet’s details so they could get our dog’s...

Breed

Cocker Spaniel

Species:
Dog
By:
Vicki Dawe
Posted: 05/10/2019

Recommended
by reviewer

5

Having insured my bitch for breeding, I had a problem with one of the pups, the insurance paid out for this without issue, I then took out the pups own policy which continued on from the original claims, and sure enough I had no issues making claims...

Breed

Mixed Breed

Species:
Dog
By:
Amanda Kirkpatrick
Posted: 05/10/2019

Recommended
by reviewer

5

We have been very happy with Agria. The customer service has been wonderful. They have been so helpful and easy to talk to. Luckily we have not had to file a claim yet but it was very easy to insure our kitten and find the right policy for us. We then...

Breed

Siberian

Species:
Cat