With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Amy
Posted: 31/01/2017
1

Avoid this company, three months later and im still waiting for the refund of £1200.00, they was meant to pay my vet direct however they kept calling me for payment as it was so delayed...I have now paid the vet direct..everytime I call tesco they tell me...

Breed

Pug

Species:
Dog
Insurer: Animal Friends
By:
Ryan lobb
Posted: 06/12/2016
1

Been with this bunch of crooks for 2 years since coco was a puppy, 2 months ago she had a seizure so took her to an out of hours vets who said she may have PDE (coco is a pug) and needed an MRI scan, as they didn't have one near here we had to go to...

Breed

Pug

Species:
Dog
Insurer: Vetsure
By:
Loki
Posted: 20/07/2016
5

Our Chocolate Labrador Winston has been with Vetsure for three years and has now been joined by our Pug/Border Terrier Loki.

We have been delighted with the levels of customer service offered by the team at Vetsure. My call to them to add Loki was...

Breed

Pug

Species:
Dog
Insurer: Animal Friends
By:
Nikki
Posted: 27/11/2015
1

My dog was having trouble breathing, we were told it was severe brachycephalic airway syndrome and without an operation she would need to be put down, no way was that going to happen so we agreed to have the operation.
My vets sent off a pre...

Breed

Pug

Species:
Dog
Insurer: Animal Friends
By:
A Number
Posted: 21/06/2015
1

I have just had to have my little Pug put to sleep after a short illness, she was insured with them for 10 years. I have a vet bill for £2000
ANIMAL FRIENDS will not pay out, they dont care, they dont listen, they should not be trading. PLEASE DO NOT...

Breed

Pug

Species:
Dog