Policy originally easy to set up and competitively priced. Could do with an email system for claims notification/ processing.
As it is you can notify via email, company then send a claim form that has to be printed out and completed by hand before being...

This company are despicable!! They wriggled their way out of an insurance claim last week on our beloved Toby who was insured with them since the day he entered our lives as a puppy last Christmas, he developed elbow dysplasia and we were assured by the...

Really impressed with how easy and stress free it was to make my claim. Thank you

Claim settled direct with the vets no paying out and claiming back.
So easy, renewal is quite expensive in my experience

I was a bit delayed claiming, but no issues and smooth transaction, highly recommend

Thank you for your professionalism in taking care of Cocos claim. You made a difficult time a little easier.

I have had to claim several times now for my 1 year dog bert, and each time the process has been easy, straight forward and stress free. No problems at all. Very happy with my policy

Don't not use this company ..will hike your policy like you wouldn't believe..I started at 12.50 a mth till last ek was paying over 120.00 per mth and didn't tell me when she my labrador turned 9 she was no longer covered for un accidental death .had to...

Superb level of customer service from everyone I spoke too. My dog had to have major surgery as a young puppy and I couldn’t fault them on value for money, helpfulness and speed of claims processing. Don’t be tempted to go with a discount provider -...

Honestly !!... do not take insurance out with Petplan, they’re rubbish they just close the claim . I paid £900 out after paying in to Petplan fir years and didn’t get a penny . DO NOT USE PETPLAN!!! Absolute rubbish but happy to take your money every...