With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Petplan
By:
Diane Smy
Posted: 09/06/2021

Recommended
by reviewer

5

Claim settled direct with the vets no paying out and claiming back.
So easy, renewal is quite expensive in my experience

Breed

Labrador Retriever

Species:
Dog
By:
Clare carter
Posted: 04/05/2021

Recommended
by reviewer

5

I have had to claim several times now for my 1 year dog bert, and each time the process has been easy, straight forward and stress free. No problems at all. Very happy with my policy

Breed

Labrador Retriever

Species:
Dog
By:
G Metcalf
Posted: 19/04/2021
1

Don't not use this company ..will hike your policy like you wouldn't believe..I started at 12.50 a mth till last ek was paying over 120.00 per mth and didn't tell me when she my labrador turned 9 she was no longer covered for un accidental death .had to...

Breed

Labrador Retriever

Species:
Dog
By:
Hannah
Posted: 15/02/2021

Recommended
by reviewer

5

Superb level of customer service from everyone I spoke too. My dog had to have major surgery as a young puppy and I couldn’t fault them on value for money, helpfulness and speed of claims processing. Don’t be tempted to go with a discount provider -...

Breed

Labrador Retriever

Species:
Dog
Insurer: Petplan
By:
Ann Gavienas
Posted: 13/01/2021
1

Honestly !!... do not take insurance out with Petplan, they’re rubbish they just close the claim . I paid £900 out after paying in to Petplan fir years and didn’t get a penny . DO NOT USE PETPLAN!!! Absolute rubbish but happy to take your money every...

Breed

Labrador Retriever

Species:
Dog
By:
Emily Taylor
Posted: 17/12/2020

Recommended
by reviewer

5

I have needed to make a few claims for two dogs over many years and I have always found the Kennel Club to be responsive and fair with rapid and informative resolution. If I have needed to telephone with a query, I have found their staff to be...

Breed

Labrador Retriever

Species:
Dog