With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
David Hughes
Posted: 04/11/2022

Recommended
by reviewer

5

We decided to look at a different pet insurer for our second dog and were impressed by the reviews for Bought By Many (as was ) We have been impressed by the ease of claiming and prompt payment. Premiums currently very reasonable

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
Jamie Fitzpatrick
Posted: 25/05/2022

Recommended
by reviewer

5

yet again received excellent service from Animal Friends for Rosie's on going treatment. The claims process couldn't be easier and is hassle free

Breed

Labrador Retriever

Species:
Dog
By:
Russell Pickering
Posted: 17/05/2022

Recommended
by reviewer

5

6 weeks ago my 2 Labradors needed surgery from 2 totally different incidents. Both vet's bills ran to well over £5k. The Kennel Club, or to be more accurate, Agria Pet Insurance, were completely professional and sorted the payment out directly with the...

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
Stuart Edwards
Posted: 05/04/2022
1

The service we have received from this insurance company is nothing short of disgusting. My father had an insurance policy with this company for 7 years. Earlier this year he was admitted to hospital, then discharged, before dying suddenly.

While he...

Breed

Labrador Retriever

Species:
Dog
By:
Amy Denman
Posted: 05/04/2022
1

After previously being with Argos pet insurance, I regret swapping to Tesco. They are very slow to pay out, if you ring up they never call back when they say they will. My vets won’t do a direct claim as Tesco are apparently notorious for being slow to...

Breed

Labrador Retriever

Species:
Dog
By:
C gransden
Posted: 19/02/2022

Recommended
by reviewer

5

I have been with Direct Line for many years for my now 13 year old dog and she has had a fair amount of claims......never have I gad a problem. Always paid out direct go the vets. I would definately recommend

Breed

Labrador Retriever

Species:
Dog
By:
David Thomason
Posted: 13/02/2022
1

I have a Labrador who turned 3 in November. I have had her since 8wks old and only ever had Lifetime Pet Cover policies and I have never made a claim as my Lab has enjoyed fantastic health. This year my premium jumped £87. I made a complaint which they...

Breed

Labrador Retriever

Species:
Dog