With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Teresa Candler
Posted: 04/01/2019
1

I was so happy when my pets treatment for Mammary cancer was successful, and even happier that the insurance covered 75% less £95 excess of the cost.
However, now the renewal is due my premium has tripled making it non affordable for me on my pension.Nice...

Breed

Jack Russell Terrier

Species:
Dog
By:
Steve
Posted: 03/12/2018
5

Just started new policy for my dog. Price for policy half of previous provider. Hope I never have to use, but the customer experience so far has been great.

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
duffy
Posted: 29/07/2018
1

My dog had an eye injury 2 years ago couldnt have been happier that they paid out so quickly.now this year he has injured the other eye but they have added a new clause to my renewal stating they would not cover any more eye injuries. my vet even...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Matthews
Posted: 20/07/2018
1

My dog had a leg issue and animal friends claim that his condition started before the first 14 days of the policy, which it didn't! This has meant that they have excluded all cover on anything to do with his legs in the future!! They have also made every...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
DCR
Posted: 26/06/2018
1

IF THERE IS A WAY , NOT TO PAY THEY WILL FIND IT.
IRESPECTIVE OF THE DETAILS ON YOUR POLICY SCHEDULE.

WHY I DID NOT STUDY REVIEWS , SADLY I HAVE LIVED TO REGRET IT, MY DOG PASSED AWAY AND ON SUBMITTING A CLAIM THEY HAVE CAME BACK WITH SO MANY ITEMS ON...

Breed

Jack Russell Terrier

Species:
Dog
By:
Graham James
Posted: 02/06/2018
1

My dog developed diabetes and Tesco raised the premium to the same amount I was claiming for caninsulin also when she passed and I cancelled the insurance I have received a bill for £10 to cover the days of the month prior to cancellation . Legalised...

Breed

Jack Russell Terrier

Species:
Dog
By:
Brenda turner.
Posted: 28/04/2018
2

Dog Has raging tonsillitis, Tesco already paid out once, Referred to Pride Vets Derby. For scans and endoscope as cough inrtmitten ,now Tesco saying that because he had Kennel cough 20-15 and was with another insurance company,. They are saying that...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Vetsure
By:
Sarah Kuwertz
Posted: 10/02/2018
5

I have had my insurance policies with Vetsure for 2 1/2 years now, but only needed to make a claim recently. It seems these days that with insurance of any type, the process of claiming is drawn out, complicated, and you are made to feel like you have to...

Breed

Jack Russell Terrier

Species:
Dog