Left me with a huge bill because of small print that I should have read through. The final straw ‘oh no we don’t cover cremation costs after the age of 9 because that’s when they are most likely to die’. Well, surprise, that’s what we pay insurance for.

New policy for me but all went very smoothly and emails received within minutes.

I have been paying my policy for a few years and sadly 2 months back my beloved Benji (Bengal cat) got sick. They responded to my claim quickly but I have been left with a bill (mine was bigger than theirs when including the excess I already paid) that I...

I'm insuring two quite elderly pedigree cats; they've always been insured but the renewal notice from another company this year was just ridiculous - three times what it costs me to insure my car!! I did a lot of internet trawling and this has been the...

I have been with Petplan for ten years (with my two older cats), as well as a further 9 years for the previous generation of cats. I had thought that I was on a plan for life cover for the two older ones). Turns out that I wasn't. OK, my fault. I am even...

Have now claimed twice. 1st time was around £900 for a mystery virus.
2nd time much smaller £60 (after excess paid - every little helps!) for infected fight-bite wound.
Simple and straightforward to claim both times and very quick