My dog Keira died at the age of one. she died from septicaemia and my vet and the emergency vets said that they didnt know what caused her to get this. As the vets didnt have an answer to what caused the septicaemia, "Aniaml Friends" decided they would...

Our retriever suffered a ruptured crutiate ligament in his left leg as a result of an accident running on a beach. He had done the same thing to his right leg over three years ago but wasn't insured at that time so we made no claim. He made a full...

We have 2 yorkies insured and one came down with pancreatitis. Without the insurance we wouldn't not have been able to provide for our little lady. Easy to use and everyone was very friendly.

My 3 yr old dog recently had to be put to sleep after becoming paralysed, we had rushed him to willows as an emergency referral, paid my excess plus admin fee, animal friends have paid less than half of the bill, adding their own exclusion that is not in...

I took out insurance for two dogs in Aug 2012. Unfortunately my dog had to have an aggressive mamory tumour removed in Dec 2013. I made a claim and after weeks of chasing them, I received a letter saying the had looked through my dogs medical history and...

Don't go anywhere near this insurer as they will willingly take your money and then attempt to crawl out of paying your claim as demonstrated by Mr Kane's findings in his review dated 6tth of October
Avoid going anywhere near this company !

My Scottie cut her foot whilst staying with my daughter and she paid all vet fees. When i requested a refund , having taken her to my own vets on return from holiday to check the paw had mended they disputed the claim saying she had been to two vets...

Have been with Animal Friends since 2009, my Westie was taken ill with Pyometra and nearly died we had to have an emergency spay to remove her infected womb so she didn't die. Our costs came to £700.00, we put in our claim and Animal Friends are refusing...

Our cat badly cut her paw. The vet dealt with Asda directly and we had to do very little other than contact Asda initially and supply policy number to the vet. Vet also said that Asda were never a problem.

I have had my two dogs insured with this company for the past year as they were the cheapest around, both are on a lifetime cover, my cavalier king charles recently has been diagnosed with heart problems and I must say they have been fantastic, only a...