Sainsburys Bank Pet Insurance

Ranked

#9
9 of 24 insurers by customers

 

Read over 240 customer reviews for Sainsbury's Bank Pet Insurance who offer flexible pet insurance and claim to pay 98% of claims within 5 days, often direct to your vet.

They offer Lifetime cover, Maximum Benefit cover, Time Limited cover and Multi-pet pet insurance cover options, with four levels of vet fee cover up to £10,000, so there's lots of choice. Customers have 24/7 access to vet nurses to answer your pet health queries, extra discounts for Nectar members and multi-pet policies and you can manage your policy online. Sainsbury's Bank Pet Insurance is underwritten by Pinnacle Insurance plc.

Customers have reported both negative and positive experiences with Sainsbury's Bank Pet Insurance. Some customers praise how easy it is to claim and quick payouts, while others have found it difficult to contact customer services or been disappointed by claim denials. Overall they are given a rating of 1.8 stars out of 5. 

Coverage

Single pet and multi pet Insurance, with a discount, is offered. Time Limited £3,000 cover is offered where each condition and illness will be covered from 12 months since the pet first started showing symptoms. Once the limit is reached for a condition that condition will no longer be covered. Two Maximum Benefit cover levels are offered (£3,000 and £6,000) which provide cover up to the maximum amount per condition. Four Lifetime cover levels are offered (£2,500, £5,000, £7,500 and £10,000) which provide cover up to a maximum amount each year.

Access to 24/7 Vet Nurse helpline available and you can manage your policy online with My Pet Portal.

Cover for the death of your pet, loss or theft cover to help with advertising, emergency boarding fees and holiday cover are all included as standard.

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.

Excess

A fixed excess per condition is deducted from the first claim for each separate illness, injury or condition. Under certain conditions you also pay a percentage of the remaining claim amount in addition to the excess.

Age Limits

From 8 weeks to 9 years of age. If insurance is purchased before your pet's 9th birthday there is no upper age to renewals if there are no breaks in cover.

Waiting Period

Accidents and poisonings 3 days, illnesses 14 days. Both limits are waived if you are switching to Sainsbury's Bank PI from another pet insurer. 

Exclusions

Pre-existing conditions, grooming or cosmetic treatments, routine care.

Additional Policy Information
Can they pay your vet direct?

Yes, it is possible to arrange this.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Sainsbury's Bank offer flexible pet insurance and claim to pay 97% of claims within 5 days, often direct to your vet. Sainsbury's Bank Pet Insurance is underwritten by Pinnacle Insurance plc and they offer 7 levels of cover: 1 time limited policy, 2 levels of Maximum Benefit cover and 4 levels of Lifetime cover. They offer 24/7 access to vet nurses to help with pet health queries. 

Sainsbury's Bank Pet Insurance Reviews

By:
bixie
Posted: 30/06/2015
4

i must say that we have insured all four of the animals we have owned with sainsburys and i havent had a problem with payouts, one of our cats, tinkerbell passed away from a splenic tumour three weeks ago yesterday and we received the cheque today. i was...

Breed

Domestic Short Hair

Species:
Cat
By:
C Robinson
Posted: 11/06/2015
1

After insuring our French bulldog she fell ill with a stomach complaint and had to be hospitalised for two nights with treatment, sainsburys refused the claim on the basis of the dog had the complaint previously, I explained that this was not true as when...

Breed

French Bulldog

Species:
Dog
By:
Mrs c Smithson
Posted: 28/05/2015
4

I've been with sainsburys from day one for max our lab, despite having made a number of claims over the last 8 years for various things they have always paid up within a matter of weeks, usually in full. My only criticism is that they have continually...

Breed

Labrador Retriever (Black)

Species:
Dog