With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations. 

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

No need to live in fear of vets bills

Insurer: Petplan
By:
Neil Cooper
Posted: 29/05/2022

Recommended
by reviewer

5

We bought the policy that gives whole of life cover for out 2 English Setters. Both developed different. but long term health issues that required regular medication and ongoing blood and urine testing. Fortunately the Pet Plan cover meant that we didn’t...

Breed

English Setter

Species:
Dog
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Don't insure with pet protect

Insurer: Pet Protect
By:
Mrs Caroline James
Posted: 26/05/2022
1

Dishonest insurance company , keep changing their policy or refusing to honour what's in print .unhelpful and as a customer for about 17 years I'm so disappointed in your promises on paper as well as constant monthly fee increase .you never used to be...

Breed

Border Terrier

Species:
Dog
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excellent service

Insurer: Animal Friends
By:
Jamie Fitzpatrick
Posted: 25/05/2022

Recommended
by reviewer

5

yet again received excellent service from Animal Friends for Rosie's on going treatment. The claims process couldn't be easier and is hassle free

Breed

Labrador Retriever

Species:
Dog
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Excellent Insurere

Insurer: Royal Kennel Club Pet Insurance
By:
Russell Pickering
Posted: 17/05/2022

Recommended
by reviewer

5

6 weeks ago my 2 Labradors needed surgery from 2 totally different incidents. Both vet's bills ran to well over £5k. The Kennel Club, or to be more accurate, Agria Pet Insurance, were completely professional and sorted the payment out directly with the...

Breed

Labrador Retriever

Species:
Dog
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2

Claim is always delayed

Insurer: ManyPets (formerly Bought By Many)
By:
Aliz Kurtossy
Posted: 12/05/2022
2

We have a dog just under 2 years who has elbow dysplasia. We have taken her to hydrotherapy as recommended by vet. Submitted claim several weeks ago as after 10 session we could claim apparently, and still getting same note back they are waiting for...

Breed

Mixed Breed

Species:
Dog
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Do not use

Insurer: Sainsburys Bank Pet Insurance
By:
Chris
Posted: 11/05/2022
1

Absolutely awful 😖 I have had nothing but problems with Sainsbury Insurance. Be aware the part where the policy states pays out the purchase price for death from Acident or illness this only applies if your dog is under 9 years and in some breeds 5 years...

Breed

Beagle

Species:
Dog
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terribly slow proceess

Insurer: Tesco Pet Insurance
By:
Wilson
Posted: 09/05/2022
1

i placed a claim for my cat, she passed away after a quick illness, i explained that she was a rescue and although she was registered at another vet she never needed any treatment as she was healthy. there has still not been any payment made or any...

Breed

Mixed Breed

Species:
Cat
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