I chose to make my claim by telephone and it couldn't have been easier, staff were extremely helpful and made the whole process trouble free.

A top class service who care about customer service and your pets

This is by far the best insurance you will ever find for your pet.
Brilliant service from problem to payment. No worries about ending up footing expensive vet bills. Same day or next day refund of cost. Brilliant service.

First claim I’ve ever had to make and whilst I was sceptical about how easy it would be I need not have worried . Made a claim in the morning -easy to do online- and within hours I was notified my claim would be paid minus my excess . I’ll need to...

I cannot recommend them enough. They process claims promptly(if it takes longer than 3 days it's probably your vet's fault). They paid my last claim same day! That gives me confidence that when my dog is in need I won't have to worry about whether I can...

Excellent service. Claim dealt with and approved within a couple of hours and informed by email straight away. I would not hesitate recommending to others if they needed pet insurance.

I had claims on three dogs in one week. It was easy to file for each of them online, and everything was sorted, approved and paid for within hours.

Or pup has started having seizures and it’s reassuring to know that many pets care and are helping us get her treated

I made a claim for 5 separate vet treatments for my dogs troublesome ear infections, that were spread across the year.

The claim form was quick and easy to fill in, everything is done online. I completed the claim form at 2:40 pm and the full amount of...

My first time of making claims ran very smoothly thanks to the helpful, knowledgeable staff. 100% pleased.