We have insured our German Shepherd from when she was a puppy with Tesco. the price increased to an extortionate £632.92 as she is now 11. We made a claim for a lump which had been noted by the vet, however did not require treatment at the time. the lump...

Have been with morethan for nearly 11 years with dog and cat insurance even though the premium kept going up each year. Only made 3 claims for the dog which was allergies related decided to exclude them from the policy and brought the premium down nearly...

Good evening

I have actually been meaning to email for a while and when I received your feedback email I thought I should respond. It is too easy to just raise complaints and negative feedback and not take the time to say thank you for superb service.

I...

Just had the most frustrating conversation with them. They are stalling a payment of a claim, small amount, and to be fair isn't hurting me financially, but that's not the point.

I've had a policy for over 2 years and never claimed.

My cat has never...

Mylo has had a hip replacement and he is now on the mend. The team at Vetsure have been fantastic as they have taken a lot of pressure off us by settling the claims so quickly. Mylo is very grateful for your help and he is much better! :-)

Just changed to this company after the company I have been with for years put the premium up by over £14 a month after the first claim in 9 years. Didn't think I would find another company that would insure with lifetime cover over this age and premium is...

Our experience of trusting Animal Friends with our Dogs insurance turned out to be an expensive lesson. We had paid them for several years, never making a claim until this year. Our dog started with a sore, discharging eye, so we took him to vets & was...

I am appalled with Tesco and their lack of customer service for existing customers I have 2 dogs and 2 cats all insured with them I have enquired regarding multi pet discount which they don't do and have seen increases each year which are now beyond...

I was disappointed with the rise in premium after one year with John Lewis. It went from £29 to £43, having never made a claim. Subsequently I stopped the policy.

Kai is 9. His current insurer wanted £901 to renew! This one was £435 for more cover!