With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Julie Wren
Posted: 04/10/2017
1

Have been with tesco since our dog was a puppy, have never claimed and our monthly payment has gone from £30 to £45 a month because he is 5 years old. Tried to cancel and had to pay extra because apparently they take the payments a month in arrears. So...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Animal Friends
By:
bentley
Posted: 04/10/2017
1

They invented a pre existing condition from 2 years ago and refused to pay out when he was euthenised. The 2 were about kidneys in that one was behavioral and the last one was failure. Very disappointed.

Breed

Ragdoll

Species:
Cat
By:
Julie Wright
Posted: 04/10/2017
1

I have submitted 3 claims for E&L all have been dealt with badly. No acknowledgement of claim and very lengthy waiting times. I had to argue one claim and escalate it until they finally paid. I have 2 current claims which I have had no update on dating...

Breed

Dachshund - Standard Smooth Haired

Species:
Dog
By:
Cynthia
Posted: 03/10/2017
5

I have been very impressed with the speed that our claim has been handled and the regular emails received to keep me informed of proceedings. I found VetsMedicover on line and have already recommended them to a friend.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
T Sharp
Posted: 02/10/2017
5

Searching for insurance for our new puppy, came across Lifetime Pet Cover and they offered a lot more cover for less money than others. A no-brainer really!! Hopefully the little pup won't need it, but I feel safe in the knowledge that I have a great...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
F
Posted: 02/10/2017
2

My insurance has jumped right up! From just over £30 a month to just under £50! I just called and they said its because of her age and it will keep going up every year because of it!! She is 4! Never had any health issues etc either. What a joke!

Breed

Poodle-Standard

Species:
Dog
By:
carl prince
Posted: 01/10/2017
1

I have been with this company for two years and only just made a claim for the removal of a lump off my pointer dexter's chest.
the underwriters will not pay out for the claim as they say it was a pre existing condition
yes it was a pre existing condition...

Breed

Pointer

Species:
Dog
By:
Terii Hills
Posted: 28/09/2017
5

I have been with Argos for over 5 years now for both our cats and have never had cause for complaint. They have always been helpful, the premiums reasonable - and they have always paid-out promptly. What more can you ask of any insurer? Very pleased and...

Breed

Domestic Short Hair

Species:
Cat