With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Caroline
Posted: 17/03/2018
1

My little moggy has been insured with More Than since November 2008. Until November 2016 I had never issued a claim. The cat was healthy and happy until she suddenly became very ill one morning and was rushed into emergency with a kidney blockage which...

Breed

Mixed Breed Cat

Species:
Cat
By:
M French
Posted: 17/03/2018
1

Whilst I urge everyone to have insurance for their dog with sufficient cover, I'd like to point out what happens when you make a claim. This is the renewal from More Than pet insurance £183.97 per month an increase of £100 per month after claiming. It...

Breed

French Bulldog

Species:
Dog
By:
CHRIS THOMSON
Posted: 16/03/2018
1

Waited well over a week for refund of over payment. Then to be told it wasn't even processed on the day they said. Long waiting times on phone costing £10 for 20 mins. Yearly renewal went up by £30 per month. Over all would not recommend. Over priced...

Breed

French Bulldog

Species:
Dog
Insurer: Animal Friends
By:
Debbie
Posted: 14/03/2018
1

WARNING, STAY AWAY FROM ANIMAL FRIENDS...
Where do I start.. I took animal friends out when my dog was a puppy because they sounded good and cheap, but then I needed to make a small claim And they wouldn't pay because apparently I only had basic cover...

Breed

Doberman Pinscher

Species:
Dog
By:
A mC dAID
Posted: 14/03/2018
1

just to let you know if your pet does need expensive treatment you will have to pay this upfront and then hope that Lifetime will cover it . in my case operation for my dog will cost £1200 and I have no way of knowing if Lifetime will agree to pay this...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Teresa
Posted: 13/03/2018
2

Very disappointed cancelled both policies, 42% and 58% increases this year, customer services can give no reason, it is decided by the underwriters who don't take calls. Large excess plus 10% of the bill. If I had stayed with them would be paying £286 a...

Breed

Chow Chow

Species:
Dog
Insurer: Vetsure
By:
Peter Harrison
Posted: 09/03/2018
5

I feel really reassured to have tommy insured with vetsure knowing they are always there if needed

Breed

Domestic Medium Hair

Species:
Cat
Insurer: Vetsure
By:
Deb Heath
Posted: 09/03/2018
5

Fabulous service, all dealt with by my vets practice, this an ongoing problem and is end of life treatment for my beautiful dog. I last thing we needed was hassle from the insurance company and I am pleased to say we do not get any.

I would recommend...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog