Have been paying petplan insurance for our West highland terrier for 11 years without making a claim. I pay £39 per month for cat and dog. Dog developed a skin condition about a year ago , after several visits to the vet decided it time to claim on...

Beware this company has the following get out clause which means you may not get paid your full claim.

1.2 Specific Conditions
1.2.1 Level of vet fees allowed:
We reserve the right to obtain a second opinion from our vet advisor
where we consider:
• Vet...

More than were absolutely fine as insurance when my dog was young but when he got to10 my insurance went up to £82 a month. now he’s 11 it’s gone up to £183 a month! That isn’t a misprint! He doesn’t go to the vets very often. He has arthritis and has...

I have found Sainsbury's pet insurance reliable, honest, good value and truly sympathetic to our pet's needs. I cannot fault them on professionalism or fair charging. If I did not have this cover, my best friend would be chasing rabbits in the sky now...

Dental work is only covered in the rare case of an accident. All other more likely cases such as due to illness (in our cat's case: gingivitis) is not covered. I am facing a massive £850 bill for dental work which VetSure won't cover and any new insurance...

They do t pay out been with them. 7 years and they delayed payment and then point blank refused to pay

A bit of advise to anyone out there never use sainsbury’s pet insurance that do not pay out even with confirmation from a vet that it’s my dog first condition (ACL) please retweet so people are aware

I must of been one of the lucky ones as I had to make a claim and almost all of it was paid out £811. But it took over 2 months of sending emails (never had a reply to any) and phone calls always very polite but seemed not to have any idea what they were...

Please please please do not use this company thy do not pay out. I even had the vet send an email to them saying this is his first injury to his back leg (ACL) and they still did not pay out. I've now sent an email to the CEO to see what happens just...

Once you have had a claim, they have you by the short and curlies. You are locked in with a pre existing claim which won’t be covered by insurers. This year our premium has increased from £89 to £125 a month and we haven had a claim for 2 years. I’m going...