With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
S
Posted: 26/09/2018
1

Very bad experience. They tried to get out of paying out when my dog was ill. They tried to claim my dog was dangerous. He was once attacked by another dog but they interpreted that as saying that he had attacked another dog! After several phone calls...

Breed

-- Mixed Breed (weight when full grown) --

Species:
Dog
Insurer: Vetsure
By:
Sheila Lally
Posted: 24/09/2018
5

When my dog became very ill with heart failure and fluid on the lungs, a heart scan was recommended by my vet. It was very reassuring at a stressful time that Vetsure dealt with the claim promptly and efficiently. They seem genuinely concerned about their...

Breed

Cavalier King Charles Spaniel

Species:
Dog
Insurer: Vetsure
By:
Alan
Posted: 24/09/2018
5

I am 58 in a couple of weeks and have dealt with all sorts of insurance companies. Vetsure have impressed me the most. Lovely polite friendly staff and very professional in dealing with our policies.

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Lynn
Posted: 24/09/2018
2

This pet insurance is good until you make a claim or your dog gets older. Because I made a claim two years ago my insurance went up £400 and because my dog was 9. Last year the death benefit was removed. This year no claim has been made but my insurance...

Breed

Akita

Species:
Dog
Insurer: Vetsure
By:
Elizabeth Laing
Posted: 24/09/2018
5

Our young cat, Merlin, came to us as a rescue kitten. He never strays very far and loves our company. Some time ago, he disappeared for some considerable time and when he eventually came back he had been badly bitten on his leg which required 2...

Breed

Domestic Short Hair

Species:
Cat
By:
Grace Purdie
Posted: 24/09/2018
1

My puppy, from an assured breeder, came with the free 4 week insurance from KC. After about ten days I received a letter from them saying that to ensure "continuous cover" I should take out a full policy now. I did this straight away. Just two days...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog
Insurer: Petplan
By:
Javid
Posted: 20/09/2018
1

Never join PetPlan all they want are your monthly payments. They will go out of their way to mis-sell you insurance only later to find out they will always reject your claims.

This company is run by children and I will not recommended you go and join...

Breed

Persian

Species:
Cat
By:
Andy Swift
Posted: 19/09/2018
2

We just got our renewal through, we’ve been with them 3 years 1st year got online discount £18.00 a month, 1st renewal no claims £30.00 months, 2nd renewal £44.30 month we made a claim of around £400/£500 guess they want there money back. My dog had...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog