Completely satisfied with this insurance and when I had to make a claim recently it was swiftly dealt with.

Easy, stress free claim. Helpful and reassuring customer advisor who made the process seamless. Thank you

After a very traumatic week, back in March 2019, with a very poorly pet dog, I made a claim for Surgical expenses my dog had to have, and the calls I made to KC, insurance company, had been taken with up-most care and understanding by the Telephonists on...

The phone lines to pets claim have been engaged for hours. Same with customer care. Live chat and email are not getting any responsr

The whole process was quick and easy.

I had a claim recently that was settled with the vet directly. Very professional advise and quick process of the claim.

I have recently needed the help of the Company with my dog requiring two eye operations. Having never claimed on insurance in my life I was a little concerned about the process but from the start the Company made it so easy. From the beginning to the...

Seems to offer a little more than other pet insurances. Lovely to speak so someone over the phone who had a clear calm and friendly voice that was easy to hear and understand.

Filled in insurance details at vets at time of incident and didn’t need to do any more. Made a worrying and stressful time much easier.

When I bought my two Parson Jack Russell's who are brother and sister, because they where registered with the Kennel Club I automatically insured with them. I have been with the Pet Insurance for 9 years, and have always had good dealings with the staff...