We pay so much money for our pets health care because we love them so much. Insurance companies and vets take full advantage of this. It’s a disgrace how much it all costs
Mixed Breed
We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations.
We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you!
We pay so much money for our pets health care because we love them so much. Insurance companies and vets take full advantage of this. It’s a disgrace how much it all costs
Mixed Breed
My dog was insured only by animal friends. He recently had a procedure for £950. Animal Friends maintained it was an on going condition (he had his eye removed, one eye had blown). He'd had dry eyes but never a blown eye? Sadly he subsequently died....
Mixed Breed
Had no correspondence after cancelling my policy with Admiral Pet Insurance until 2 months later with an email threatening debt collection! Customer service I don't think they have ever heard of and overpriced policies make me thankful there are a lot of...
Mixed Breed
I have insured my cats with More Than for years and they changed the policy of one of my cats so I had to pay 20% of claims. But the worst thing is that they have put the insurance up to an undoable about. My two cats (one nine/one ten) now have a joint...
Mixed Breed
Recommended
by reviewer
Excellent service , having been with other insurance companies before this one is great.
Never had an issue with claiming for ongoing cancer treatment. Keep you informed of progress , can't fault them.
Have just insured our puppy with them too
Mixed Breed
Cancelled my direct debit because policy was coming to an end and wasn't going to renew with them so they cancelled the policy straight away and not at renewal. Who does that
Boxer
Recommended
by reviewer
Had to claim and found it to be a seamless and quick service. No quibble.
Cockapoo
Can't really recommend this company after the recent and massive hike in insurance for a two-year-old Labrador of 28% (increase of £100). Whilst the top policy was worthwhile at £350 last year, I have not made any claims yet the BBM felt the need to...
Labrador Retriever
Recommended
by reviewer
Filling in the form was easy. I filled in the first part then handed it to the vet who filled in the rest. Vetsure paid the vet directly and I just have to pay the excess. No problems.
Maine Coon
Recommended
by reviewer
We joined Vetsure as our vet is an approved provider. Our recent claim was paid without question directly into my bank account very quickly indeed which had not been my experience with other providers.
Basset Hound
Pet Insurance Review are committed to publishing reviews which are the reviewer’s own opinions and experiences with their insurer. While some reviews may have been edited to comply with our terms of use, they do not represent the opinions of Pet Insurance Review or its employees.
© Pet Insurance Review 2026