With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Mrs Jacqueline Young-Kerr
Posted: 29/09/2021
1

My dog was insured only by animal friends. He recently had a procedure for £950. Animal Friends maintained it was an on going condition (he had his eye removed, one eye had blown). He'd had dry eyes but never a blown eye? Sadly he subsequently died....

Breed

Mixed Breed

Species:
Dog
By:
Alexandra McAulay
Posted: 16/09/2021
1

Had no correspondence after cancelling my policy with Admiral Pet Insurance until 2 months later with an email threatening debt collection! Customer service I don't think they have ever heard of and overpriced policies make me thankful there are a lot of...

Breed

Mixed Breed

Species:
Dog
Insurer: Pet Protect
By:
Johanna D'Vonne Ramey
Posted: 14/09/2021

Recommended
by reviewer

5

Excellent service , having been with other insurance companies before this one is great.
Never had an issue with claiming for ongoing cancer treatment. Keep you informed of progress , can't fault them.
Have just insured our puppy with them too

Breed

Mixed Breed

Species:
Dog
Insurer: Vetsure
By:
Trish Ward
Posted: 05/09/2021

Recommended
by reviewer

5

Filling in the form was easy. I filled in the first part then handed it to the vet who filled in the rest. Vetsure paid the vet directly and I just have to pay the excess. No problems.

Breed

Maine Coon

Species:
Cat
Insurer: Vetsure
By:
Patricia Squires
Posted: 03/09/2021

Recommended
by reviewer

5

We joined Vetsure as our vet is an approved provider. Our recent claim was paid without question directly into my bank account very quickly indeed which had not been my experience with other providers.

Breed

Basset Hound

Species:
Dog