My dog recently needed major dental work, which i know is not always covered, so we call direct line, told them what the quote was for and they checked and advised us that we would be covered, they even sent the claim form direct to the vets so it could...

Unfortunately I've had to claim a few times for my cat 2 different issues and they have always paid out. At one point I had 3 different vets dealing with my kitten but sainsburys customer services were very good at helping me through the process. 1 vet...

First time gaining insurance fir a pet and wasn't really sure how the whole process worked. Lifetime pet cover made it very simple and easy to understand and completely hassle free

Easy enough to understand the coverage. Only thing i would have liked to have been told is how much extra i would be paying as she gets older.

What a waste of time and money. Paid out for a year, put a claim in and never heard anything. Chased them up 2 months later, still couldn't give me a reason. Its been 5 months and I'm still waiting. Dont bother to insure your pet with these cowboys.

Dog needed a cruciate ligament op.
This was covered by the insurance and the claim was settled. Our premium at the time was £52 per month. On renewal this had rocketed to over £200 per month. We obviously could not afford this so we are uninsured. You...

The worst ever!!!!!!!!
Please, do not ever choose this insurance company! After 2 years of being loyal customer my insurance monthly payments went from £34 to over £60 without making any claims at all. The company is just a bunch of crooks!!! Pure...

A stress free and easy claim with peace of mind.

I have 2 dogs. My monthly premium has shot up from £75 to £136!! I've never even put a claim in so I am completely at a loss as to how this hike can ever be justified. Come on guys, we need pet owners to be responsible pet owners but with prices like...

Why have you let me down so badly..copy of Reviews... AFTER MANY YEARS OF EXCELLENT SERVICE ..ITS EMBARRASSING TO HAVE WRITE THIS REVIEW!!
Complete nightmare, I’m so disappointed and extremely traumatised with BBM !! This is second review for same claim...