With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
A Morris
Posted: 16/07/2019
1

I chose Agri not on price but because of the high level of cover offered and the continuous cover benefits. I have never made a claim so cannot score the claim process but your form does not have an option for this so I ticked the first box. What I find...

Breed

Labrador Retriever

Species:
Dog
By:
Laura Chandler
Posted: 16/07/2019

Recommended
by reviewer

5

When we first got Dave our Labrador he had a thing for stones. He had to have a couple of operations which was really stressful but the claim side of things was made really easy and efficient. From the ease of sourcing the online claim form, to the help...

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
Chris While
Posted: 19/06/2019
1

Absolutely shocking. Avoid like the plague!!!

After being with them for over 10 years with for the majority of that time 2 dogs (so over £5000 paid in premiums), I received a letter today advising me that because my dogs condition was initially...

Breed

Labrador Retriever

Species:
Dog
By:
Mrs beech
Posted: 30/05/2019

Recommended
by reviewer

5

We had sainsburys pet insurance when we first had our lab,over the past 9years we have 3 separate claims ,each time sainsburys insurance has been brilliant no problem at all with our claims,paid quickly no problems at all.when we lost our dog we also got...

Breed

Labrador Retriever

Species:
Dog
By:
Lynne Colwill
Posted: 21/05/2019
1

I have paid for the insurance that covers vet fees for 7500 for each new illness....been with them since colin was 8 weeks old ....2 years ago he was diagnosed with serious heart condition and the premium has gone up 40 pounds per month !!!! Total farce...

Breed

Labrador Retriever

Species:
Dog
By:
alec pink
Posted: 11/05/2019
5

we took out pet insurance for max in october 2018 - in february 2019 he became very ill so quickly, (vomiting etc). Despite two operations in as many days and much care and love from the vets we were forced to put him to sleep 5 days later. he had...

Breed

Labrador Retriever

Species:
Dog