Premium increases way above inflation

1

I chose Agri not on price but because of the high level of cover offered and the continuous cover benefits. I have never made a claim so cannot score the claim process but your form does not have an option for this so I ticked the first box. What I find unacceptable is the yearly inflation busting premium increases (circa 17% p/a) and as I want the continuous cover I feel that customers are being taken advantage of. My thoughts are by all means increase premiums by inflation or at the policy outset inform customers that premiums will raise by 5% P/A but the trend is closer to 20% and may force otherwise loyal customers to shop around.

Breed

Labrador Retriever

Species:
Dog

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Posted: 30/07/2019
By:  

Good Morning A Morris

Thank you for taking the time to provide your feedback regarding your experience with us.

We are sorry to hear that you are unhappy with the renewal price on your policy. We would appreciate the opportunity to speak to you regarding your policy, could you please contact our customer services team on 03330 308 375 at your convenience. We are open 9am until 6pm Monday to Friday, and 9am until 1pm on Saturdays.

Kind regards, Laura
Agria Pet Insurance