Unfortunately, I have recently lost my dog and was hoping to claim. However by the time all of the small print clauses were applied, no claim was “valid”. There policy wording is very misleading and after paying a premium of about £370, I am disgusted...

Be aware! We claimed for our dogs Mast Cell Tumour. The claim started 2 days before our insurance renewal date and continued in to the next insurance year. We were charged for 2 years excess, for the same claim!
Car/House insurance wouldn't get away with...

Please please please do not use this company thy do not pay out. I even had the vet send an email to them saying this is his first injury to his back leg (ACL) and they still did not pay out. I've now sent an email to the CEO to see what happens just...

I have only just received the confirmation of payout following the death of my beloved dog over 5 months ago. After paying in religiously every month for over 12 years we have been told that the sum due to us for our final vets bill of over £900 is about...

Very easy to start policy online.follow up call and email from staff was very professional and personal. Already had two dogs insured with lifetime never had any issues.thank you.

Checked out customer reviews first and was impressed. Website was easy to follow. Competitively priced. Have yet to claim and hopefully won't need to so cannot comment.

Have used this insurance for the last two years for my other dogs. Any claims are settled fast and the form is very easy to complete. Expecting a premium hike the following year and was delighted that it was a pound more and the other dog had a reduction...

We pay about £950.00 a year for our two now elderly dogs. The cost has risen as they have got older, now they are 11 and 13 we have no choice but to carry on with E&L as no-one else will insure them now. Every time we claim that medical problem is...

I have a 9 year old golden retriever who had been insured with another insurer - the only reason I left them is because of the ridiculous premium increase. LPC gave a much much lower quote and had positive reviews - the on line process was quick and easy.

Life Time Pet cover compared favorably against many other insurers on the comparison website. It offered a fair package for life time cover.