With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Nicola Davenport
Posted: 07/09/2020

Recommended
by reviewer

5

Could be cheaper but i found claim form filled it in and vets filled their part for dog, vertigo tablets and bloods and vets sent it off. Money was paid into my account within couple of weeks. I just had to pay the vets my excess fee. Next time was sadly...

Breed

Golden Retriever

Species:
Dog
Insurer: Pet Protect
By:
Stu Hill
Posted: 27/06/2020
1

BEWARE - if you expect your pet insurance to cover you at the most stressful of times when your beloved dog is very poorly and may not make it. PET PROTECT MUST BE AVOIDED 
they bury exclusions in the small print on page 15 after on page 12, war and...

Breed

Golden Retriever

Species:
Dog
Insurer: Vetsure
By:
Harshil Dave
Posted: 13/05/2020

Recommended
by reviewer

5

The claims process was very simple and smooth. The customer service agents were very approachable and helpful. I got updates by email on every step of the process. Very pleased with the overall claims experience. Thank you to entire Vetsure team.

Breed

Golden Retriever

Species:
Dog
By:
Kevin Bunker
Posted: 21/04/2020
3

When needed Agria have been very good and reasonably fast but made us do all the running around collatting paperwork and quite petty on some things, considering they’re one of the most expensive out there it seems.

Breed

Golden Retriever

Species:
Dog
5

When our beautiful, cuddly, white,Goldie named Honey yelped and collapsed after limping on her front right leg while chasing a tennis ball, my distraught wife and I carried her across a field to our car all the while fearing she had broken her leg...

Breed

Golden Retriever

Species:
Dog
By:
Barbara Hughes
Posted: 20/04/2020

Recommended
by reviewer

5

I have recently had to make a large claim for my 3year old dog. This was dealt with quickly and efficiently, making a stressful time much easier. I would happily recommend the Kennel Club Insurance scheme.

Breed

Golden Retriever

Species:
Dog
By:
John Jolly
Posted: 19/02/2020
1

BOUGHT BY MANY PET INSURANCE....Caveat Emptor...Buyers be most acutely aware that this Company does not operate its Business Practice in accordance with basic principles long established across the Insurance Sector.
A recently submitted Pet Insurance...

Breed

Golden Retriever

Species:
Dog
By:
Gigha
Posted: 29/10/2019

Recommended
by reviewer

5

Only ever made one claim which was quite a few years ago now.
Great customer service and very easy to deal with.
Not the cheapest company out there but the policy is very good with no hidden extras so you know exactly what you are paying for .

Breed

Golden Retriever

Species:
Dog