With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Claire
Posted: 02/05/2017
1

We have had insurance for our lovely dog for the past 3 years with Animal Friends. Sadly, we had to have her put to sleep on Saturday due to severe arthritis. I called them to cancel the insurance today and they guy I spoke to didn't even say how sorry he...

Breed

Golden Retriever

Species:
Dog
By:
Kate
Posted: 01/04/2017
1

Have a 12 year old lab had an x ray last Jan and nothing was detected put down to possible allergy no treatment . 1 year later he was unwell took him to vet and was referred for ct scan with possible tumour ...insurance refusing to pay as said was related...

Breed

Golden Retriever

Species:
Dog
By:
Bill Simkins
Posted: 10/03/2017
5

I originally used this company for my 10 year old Golden retriever after LV increased the price to £56 pm. I now only pay £31 pm.
On getting my 9 week old Cockapoo I did the usual rounds, as I mistakenly thought Lifetime was only for older dogs, as it is...

Breed

Golden Retriever

Species:
Dog
Insurer: Animal Friends
By:
Lin Atkins
Posted: 31/01/2017
1

Dog owners beware!! If your dog suddenly becomes ill, starts hyperventilating and then begins to struggle to breathe, Animal Friends pet insurance DO NOT deem this to be imminently 'life-endagering' and will refuse to pay your out of hours vet's fee! So...

Breed

Golden Retriever

Species:
Dog
Insurer: Animal Friends
By:
Lin Atkins
Posted: 31/01/2017
1

Dog owners beware!! If your dog suddenly becomes ill, starts hyperventilating and then begins to struggle to breathe, Animal Friends pet insurance DO NOT deem this to be imminently 'life-endagering' and will refuse to pay your out of hours vet's fee! So...

Breed

Golden Retriever

Species:
Dog
By:
George
Posted: 09/01/2017
1

total knee replacementr, 3 days in hospital, 6 weeks at home for rahb and guess what? zero from MoreThan. Classic policy requires min 4 dyas in hospital and does not pay for kennelling during rehab. Let them spend a month with a new knee trying to work...

Breed

Golden Retriever

Species:
Dog
By:
George
Posted: 09/01/2017
1

total knee replacementr, 3 days in hospital, 6 weeks at home for rahb and guess what? zero from MoreThan. Classic policy requires min 4 dyas in hospital and does not pay for kennelling during rehab. Let them spend a month with a new knee trying to work...

Breed

Golden Retriever

Species:
Dog
By:
SS
Posted: 08/06/2016
5

So far so good awaiting decision on high claim for life saving treatment for very sick dog but received a call from a very caring staff member to say my claim form had arrived much appreciated at this moment in time keep you posted also my precious baby...

Breed

Golden Retriever

Species:
Dog