Last year my cat was diagnosed with diabetes and the treatment from the local vet created major claims initially as the cat did not react well to the insulin and this created issues which the vet thought was not related and then a hypo when the cat was in...

They say that fools are not sown; they are born, and yes, it is true. Even though I'm 60, I was fooled by the advertising saying that the best insurance is that we pay up to 98% of the claim amount. We pay for, we pay for, etc., but it is not written...

From what I think I heard the girls name that I spoke to over the phone was ‘Hannah’. On Thursday 18th April, at approximately 2:45pm. She was exceptionally kind and caring hearing the sad news about my cat being euthanised after treatment which I find...

I'm not sure how this company has averaged a 4.4 on their reviews! Laughable if you have actually read the reviews. 
This company is so slow on paying claims, that they leave the ordinary person in financial hardship. Vets will not deal with them...

Our dog received veterinary care and specialist referral care in 2 separate claims amounting to £4200. The team at direct line were supportive and worked directly with the specialist so we did not pay up front. We reclaimed our vet fee (over £1000) and...

TOTALLY SHOCKED TODAY WITH MY RENEWAL QUOTE FROM ANIMAL FRIENDS , MY ELDERLY DOG ( 12 )HAS ARTHRITUS IN HIS REAR LEGS AS HE HAD BOTH CRUTIATES DONE AT ABOUT 7 YEARS OLD AND HAS BEEN ON MEDS FOR AROUND 4 YEARS AT A COST OF APPROX £300 PER MONTH , OUR...