Good at first but if you claim the price of your premium will rocket up, mine tripled in a year! The company is losing a lot of money and this is being forced onto customers. Its a nightmare to contact anyone and you cant change your payments date. Stay...

I was attracted to Admiral Pet Insurance as the premiums seemed reasonable for a 9 year old dog with no previous medical history and at that age no co-payment was required just a hefty (I thought at the time) £199 excess. My problems started when Molly...

After receiving my renewal quote for my cat, I tried to find out why it had gone up another £5.30 a month. I phoned four times and in total waited 2 hours for someone to answer. In the end I sent a letter canceling my insurance..

A prime example of when you actually need to call on your insurance. 5 year old cat was under the weather. Trip to the vet and it turned out he had a life threatening condition. He was hospitalised & treated and died the following day.... after...

Hi there. I’m a very unhappy customer, who has used Many Pets since you were called Bought by Many. I have spent 10 years insuring my two Great Danes with them. Having just lost one beloved dog I am appalled at their exclusions for end of life care and...

Avoid at all cost otherwise yo run a serious risk of having claims refused. They will find any reason not to pay. Staff very unhelpful and ill informed.

I had to make a claim after my dog was bitten badly by another dog. He had to have two surgeries which were paid out for (although it took a while). After the surgeries he needed regular dressing changes ( 3 times a week) I got this added to the claim. It...

I recently started using Pets at Home and was recommended to use Petplan for my pet insurance. Surprisingly, it turned out to be more expensive than the competition, but I decided to give it a try. Unfortunately, when I attempted to make a claim for an...

More than refused to pay out for an operation to have skin tags removed, because of a note on the file stating that my dog had 3 skin tags before the policy started. One got large and infected during the policy cover, I was assured before going ahead it...

i have nothing but praise for the company