Vetsure

Ranked

#5
5 of 23 insurers by customers

 

Over 88% of customers rate Vetsure Pet Insurance as "excellent" and they have 4.8 stars out of 5 overall.

Vetsure offer award winning pet insurance options with the ability to tailor the cover to suit your pets and budget. Founded by a vet, Vetsure strives to provide simple to understand pet insurance options so their customers can make informed choices.

All policies are 'lifelong' or lifetime cover policies offering cover per condition, per pet with annually recharging benefits. An Accident Only policy is available, plus two Accident and Illness policies with the choice of £5,000 or £2,000 of vet fee cover per year. You can tailor your policy to suit your needs increasing cover by £1,000 - £2,000 per year. 

You can select an Excess amount to suit your budget and choose to add up to three optional covers depending on on your needs. With a growing network of accredited vets and consultants you are encouraged to use their in-network vets to keep your costs down and be assured of a quality service, but you are free to use any vet. You can also nominate your vet to join the network.

Customers like that it is easy to use Vetsure's site, make claims and that they offer great customer service. Overall Vetsure are highly rated by their customers with many saying they offer good value for money.  

Read customer reviews and get a quote by clicking the button below to find out if Vetsure could be the right pet Insurance provider for you. 

Reviews

4.8
  • 404 reviews
  • Excellent
    88%
  • Very Good
    9%
  • Average
    1%
  • Poor
    0%
  • Terrible
    1%
Coverage

Vetsure offers three Lifelong Cover polices. You can choose between an Accident only policy offering £2,000 cover per Accident or Injury each policy year or two Accident and Illness policy options offering either £2,000 or £5,000 vet fee cover per condition, per policy year. Their policies provide some cover for Complementary Medicine, Death of Pet and Transportation Costs as standard, with the Accident and Illness policies also providing cover for loss or straying as standard with cost of advertising and reward included. Their Accident only policy does not cover conditions with an underlying medical cause such as cruciate ligament rupture or patella luxation. Optional additional benefits are available for an additional cost: 1) Preventative Care Vouchers; 2) Additional Benefits Cover package:Emergency Boarding, Holiday Cancellation, Accidental Damage, Personal Accident, Dog Walker and Overseas Travel cover; 3) Public Liability (for dogs only)

Excess

£69, £109 or £149 options plus £20 extra if if customer chooses to have pet treated at a vet outside the Vetsure network. For Accident and Illness policies you also pay a 15% co-payment on all costs over and above the excess for pets over 8 years of age.

Age Limits

8 weeks to less than 10 years at the start of cover.

Waiting Period

N/A on Accident only, 14 days on Accident and Illness policies.

Additional Policy Information
Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.

Company info

Vetsure offers customers award winning pet insurance options with the ability to tailor the cover to suit their pets and budget. Founded by a vet, Vetsure strives to provide simple to understand pet insurance options so their customers can make informed choices. All policies are 'lifelong' (per condition / pet year recharging benefits). An Accident Only policy is available plus two Accident & Illness policies. You can select an Excess amount to suit you and choose to add up to three optional covers depending on on your needs. With a growing network of accredited vets and consultants you are encouraged to use their in-network vets to keep your costs down and be assured of a quality service, but you are free to use any vet. You can also nominate your vet to join the network.

Vetsure Pet Insurance Reviews

Insurer: Vetsure
By:
Julia Lofts
Posted: 31/10/2017
1

Appalled by misinterpreted clinical details leading to only partial claims settlement. Don’t bother complaining - they are not regulated by FOS in the UK! They mislead you to believe that they are by sending a leaflet how to make a complaint, so you go...

Breed

Domestic Short Hair

Species:
Cat
Insurer: Vetsure
By:
Binky
Posted: 04/09/2017
5

Vetsure were recommended to us by our veterinary practice as they are quick to respond to any claims.

Setting up our policy for our new puppy was extremely easy and it was clear what was included in each level of cover and the optional extras enabled...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog
Insurer: Vetsure
By:
Mae and Ozzy
Posted: 04/09/2017
5

Having made 2 recent claims on my insurance for my dog Ozzy my claim was dealt with within a week. I was very surprised to have it dealt with so quickly.

When speaking to the company itself on the phone they are always very polite and helpful.

I...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Vetsure
By:
Mylo
Posted: 08/08/2017
5

Mylo has had a hip replacement and he is now on the mend. The team at Vetsure have been fantastic as they have taken a lot of pressure off us by settling the claims so quickly. Mylo is very grateful for your help and he is much better! :-)

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog