With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
M French
Posted: 17/03/2018
1

Whilst I urge everyone to have insurance for their dog with sufficient cover, I'd like to point out what happens when you make a claim. This is the renewal from More Than pet insurance £183.97 per month an increase of £100 per month after claiming. It...

Breed

French Bulldog

Species:
Dog
By:
CHRIS THOMSON
Posted: 16/03/2018
1

Waited well over a week for refund of over payment. Then to be told it wasn't even processed on the day they said. Long waiting times on phone costing £10 for 20 mins. Yearly renewal went up by £30 per month. Over all would not recommend. Over priced...

Breed

French Bulldog

Species:
Dog
Insurer: Animal Friends
By:
Anon
Posted: 05/12/2017
1

Can't say much as ongoing claim but I have £5000 bill refused for a bladder issue since dogs 1st season because she had a uti on 14th day of Policy. Get even disagrees they are thieving money or people left right and centre

Breed

French Bulldog

Species:
Dog
By:
Cedric
Posted: 30/10/2017
1

I am totally shocked today after receiving my 2 year old dog insurance ( I might add that I have not claimed ) so was baffled when last year it was £735 and this year £1300. How is this be justified

Breed

French Bulldog

Species:
Dog
By:
Garry
Posted: 23/07/2017
1

My dog is 3.5 years old, in good health, he has regular check ups at the vets.
Tesco has just sent me my new annual premium and it's doubled!
How the hell can they justify that, scandalous, just like all types of insurance, they take us all for mugs and...

Breed

French Bulldog

Species:
Dog
Insurer: Animal Friends
By:
Imogen
Posted: 06/01/2017
1

If I could rate Animal Friends as no stars I would, I don't think that they even deserve a review but I want people to be aware before insuring their animals with Animal "Friends" what they're getting themselves into. I got my French Bulldog on May 1 2016...

Breed

French Bulldog

Species:
Dog
By:
Nathan
Posted: 19/01/2016
4

Took out pet insurance after shopping around in October last year. By the beginning of December our little puppy needed an operation to remove a histiocytoma next to his eye, we paid upfront and sent the form off Via the vets. Slowest thing about this was...

Breed

French Bulldog

Species:
Dog
By:
C Robinson
Posted: 11/06/2015
1

After insuring our French bulldog she fell ill with a stomach complaint and had to be hospitalised for two nights with treatment, sainsburys refused the claim on the basis of the dog had the complaint previously, I explained that this was not true as when...

Breed

French Bulldog

Species:
Dog