With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Vetsure
By:
Johan
Posted: 14/08/2018
1

Dental work is only covered in the rare case of an accident. All other more likely cases such as due to illness (in our cat's case: gingivitis) is not covered. I am facing a massive £850 bill for dental work which VetSure won't cover and any new insurance...

Breed

British Shorthair

Species:
Cat
By:
Lyn
Posted: 02/11/2017
4

Best prices around for a senior cat,(new policy), just hope that in the unlikely event of a claim they come up trumps and don’t let me down on what I think is a great policy at a good fair price.
Website very easy to use, so far so good !!!

Breed

British Shorthair

Species:
Cat
Insurer: Animal Friends
By:
carol
Posted: 23/01/2017
1

I have just spoken to some women in the sales department of AF. I wanted to add another cat to my policy. She was happy to do this in order to take my money. I asked her if, having two cats on the policy, it would mean I qualified for their 10%...

Breed

British Shorthair

Species:
Cat
Insurer: Petplan
By:
Bow & Ollie
Posted: 07/07/2016
5

Been with Petplan for years and had no issue have 2 small cats had there issues at the start paid the excess one bill would have been 3000 but only had to pay the excess brilliant! dont listen to the haters!

Breed

British Shorthair

Species:
Cat
By:
John Payne
Posted: 02/06/2016
5

My wife and I would like to thank Lifetime Pet Cover for both the prompt settlement of our claim and the letter of condolence that accompanied it.

In the light of recent press coverage on the difficulty that many pet owners find when claiming on...

Breed

British Shorthair

Species:
Cat
Insurer: Petplan
By:
Charlie
Posted: 15/10/2015
5

Had a kitten with ongoing different problems for a year. Pet plan paid out over £3000 on all treatment including death from illness. Obviously had to pay excess a number of times but excellent service.

Breed

British Shorthair

Species:
Cat
By:
Jerry Brown
Posted: 10/06/2015
5

I applied via the phone as I had two cats to insure. They were not the cheapest from my web research but I liked the tone and clarity of their website material. I dealt with Louise who handled my questions and applications very well, and not from a script...

Breed

British Shorthair

Species:
Cat