Been with Petplan for years and had no issue have 2 small cats had there issues at the start paid the excess one bill would have been 3000 but only had to pay the excess brilliant! dont listen to the haters!


British Shorthair


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Posted: 01/08/2016

I am so pleased you had a good experience with pet plan but not every has a good experience as yourself. I took out a policy on my dog and was told I was covered from the day I made the phone call. 10 days later I needed to take her to the vets as she needed to have an operation to remove a very fast growing lump. I paid the bill and sent in my claim form to pet plan. Three weeks later I received an email to say that because she had shown systems within the a 14 day period following the commencement date she was not covered. Not a happy customer I can tell you I will not be renewing my policy with them or recommend them. My advise to new customer is don't bother.

Posted: 10/02/2017

Once at the age you can't go somewhere else you lose the excess plus 20% it doesn't sound much but my dogs op was going to cost £900 for my bit