We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
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Recommended
by reviewer
very polite, policy reads like it is what I'm looking for with the cover for my new puppy.
we shall see, hopefully we won't need to make claim!
So far so good! Very quick and easy to set up on the phone, terms and conditions appear sensible, premium reasonable. Customer service agent helpful on the phone.
Domestic Short Hair
Just received my renewal,been with this company 12 months and already they've put my premiums up by £3.29p per month. Bit excessive even if the policies are better than most I'm still not getting anything more than I had last year
Bichon Frise
Our renewal for accident only cover is nearly 4x what it was last year. When I phoned MoreThan to ask why, I was put on hold because the representative could not understand it either. When she came back to me, I was glibly told me it was £96 because this...
Labrador Retriever (Black)
Two months since a simple claim form submitted, admitted liability after a month and said they would be paying "soon". One month down the line and three phone calls later, stated payment would be made next week direct to the vets. Claimed to have had a...
Medium Mixed Breed (31 - 59 lbs)
We made a claim (the first in 7 years) for our dog to have 2 lumps removed, the vet sent them away for analysis and they were different types of growths, both removed and treated at the same time however. E&L said it was two separate conditions and so we...
Cocker Spaniel
“This is my second time with Vetsure, I’ve never needed to claim but have spoke on phone, and they are very helpful, thank you.” –
Medium Mixed Breed (31 - 59 lbs)
My dog has been insured with Tescos for 7 years never claimed ,recently he has developed allergys got a blood test and medication put in a claim and was refused.I should have went to a reputable company rather than Tescos.
Jack Russell Terrier
Was well informed of the policy I was buying and I had the policy documents by email in minutes. Very good prices was £10 cheaper a month and with life cover
Yorkshire Terrier
I had insurance with them for 8 years for my cat, no claims at all, for a last few years they had doubled my premium almost by 100%, i called to cancelled the policy and woman from customer services seems happy i am leaving - she even did not try to offer...
Domestic Short Hair
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