With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
John West
Posted: 29/04/2018
1

I bought Tesco pet insurance for our dog last year and thought it would be for the dogs life, only to find that the premium doubled on the first renewal!
Thanks Tesco, you rip off merchants! Now I've cancelled and have the inconvenience of applying...

Breed

Belgian Malinois

Species:
Dog
By:
Brenda turner.
Posted: 28/04/2018
2

Dog Has raging tonsillitis, Tesco already paid out once, Referred to Pride Vets Derby. For scans and endoscope as cough inrtmitten ,now Tesco saying that because he had Kennel cough 20-15 and was with another insurance company,. They are saying that...

Breed

Jack Russell Terrier

Species:
Dog
By:
John West
Posted: 28/04/2018
1

Took out on line insurance last year for a Belgian Shephard, 2y 6 m old.£222.36. Renewal this year £431.88 evan though no claims. NEARLY DOUBLE! When I complained, told special on line discount when purchased last year. Total rubbish. Go elsewhere I have!

Breed

Belgian Malinois

Species:
Dog
By:
Marjorie Mcconnell
Posted: 27/04/2018
5

Had to claim my lab was limping so to the vets we went, she had some x-rays and has slight Athritis in her left leg. Sent the claim off
NO issues at all within a week the money was in my bank. Thank you so much . She is now on tablets which she only as...

Breed

Labrador Retriever

Species:
Dog
By:
J Presland
Posted: 27/04/2018
5

I have just started a new policy. The process was very easy, and efficiently handled. I hope not to have to make a claim but should the need arise, hopefully the service I have received to date will continue.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Karen
Posted: 27/04/2018
2

Took up insurance on recommendation of breeder. Unfortunately had to make a claim in February for an eye problem. Still not been paid. Poor customer service and communications. I think I will be cancelling and insuring with another company. Very...

Breed

Cocker Spaniel

Species:
Dog
By:
Mary Wilson
Posted: 26/04/2018
4

As always there is two aspects to insurance. Getting good cover at a competitive cost and then getting satisfactory service when it is needed hoping it never is .
I am satisfied with the first part having paid for cover with my previous insurer for 10...

Breed

Lhasa Apso

Species:
Dog
By:
Amanda Hart
Posted: 26/04/2018
5

Just taken out our first policy for Bert - the whole experience has been excellent - and they came highly recommended by a friend. Knowledgable, friendly and efficient staff - thank you!

Breed

Cockapoo

Species:
Dog