I have read the reviews and I think if this is true about treatment of long-standing customers - you should all contact WatchDog. I'm hoping it's not true as my little one has diabetes - so her condition is permanent. They've been great so far - I have...

Dont use this company as you will regret it.
Absolute robbery, will do anything not to pay a claim.
Customer service is non existent,penalise you all the time,it's just pay pay pay! You pay the vet you pay ridiculous premiums and they will do anything to...

For everyone who is complaining about having to wait months for a payout even when they've already told you your claim has been calculated - ask them what your "payment release date is".

A telephone operative accidentally told me my "payment release date...

Unfortunately I lost my cat last month. She was 11 and I had had insurance with Tesco during her last 4 years. Her varoise health problems over the past 2 years have cost Tesco a lot more than I have paid in. At no time did they query the bills and they...

I have been paying pet insurance for my Mini Dachshund for 5 years with Sainsburys and I consider myself a very responsible pet owner. As this breed is prone to back issues she has ramps everywhere, is trained to stop and wait to be picked up on steps and...

They took EIGHT WEEKS to settle my claim they used every trick in the book to wriggle out of it saying they hadn’t received the claim form when I spoke on the phone they just said they didn’t know how long I would have to wait for cheque then it arrived...

Good price for 2 dogs and I like the fact it’s lifetime cover

My dog was insured by Animal Friends. He developed a leg issue whilst under their policy. They decided to disallow a genuine claim based on a technical issue and then went even further and advised that they would also exclude the condition from any...

Trying to make a claim with Animal Friends is like trying to fight your way through treacle. keep away from them glad to take your money but not give it back when claiming. Five years with them our dig needed an operation on his paw whilst on holiday in...

Trying to make a claim with Animal Friends is like trying to fight your way through treacle. keep away from them glad to take your money but not give it back when claiming. Five years with them our dig needed an operation on his paw whilst on holiday in...