So we took our dog to the vet with a swollen mouth and it turned out he needed some dental work which we claimed on the pet insurance via the vet. We have been with Tesco since our dog was 1 now he’s 8. First claim ever has been rejected because we took...

I couldn't have hoped/asked for a better service. The customer care team ARE amazing and are so very helpful. They just got straight and asked what I wanted and what I was looking for, to which, they just found it and gave me the best deal I could of...

After paying out hundreds of pounds from my pension for gold cover argos has refused to pay the vet bill for my little dogs emergency operation on her bladder the reason they say is because she had that condition 13 months ago so I’m out of time so I now...

Everything was fine until after 3 years when we had a claim for a minor operation. Upon renewal two months later our premiums had risen by over £800 a year. An increase of 130%.
Customer service attitude was well what do you expect after having a claim...

Poor customer service,
My vets had a hard time getting paid out for a claim. Petplan lost their request repeatedly and have expensive tel no. call which was always too busy. Now my vets want paying in full and Customer to claim back unsurprisingly. Which...

So many poor reviews for this so felt compelled to share my experience.
Note: insurance is actually through RSA who seem to do lots of the supermarket banks insurance.
After trawling through a few pages online, i found the Tesco claim form to review....

Probably the worst experience I’ve ever had with a pet insurer. As a seasoned pet owner I have never experienced service like it. Claims was particularly bad, staff I’ll informed. I have to assume the good reviews are not illustrative of all...

I have only just got the pet insurance cover as my dog is under 1yr old. I found the insurance quote process very easy and so far I have had no issues (baring in mind I haven't yet had to make any calls or claims). The quote covered everything I was...

We have only just joined & have not yet had to make a claim, the first contact was handled in a friendly professional manner, with a half price 3 months premiums discount, we have also moved our other dog over to Kennel Club insurance for which we were...

Absolutely shocking. Avoid like the plague!!!

After being with them for over 10 years with for the majority of that time 2 dogs (so over £5000 paid in premiums), I received a letter today advising me that because my dogs condition was initially diagnosed...