My dog has had a birth defect and although it’s paid out it doesn’t continue to support the food he needs, it basically increases the premium every year by over £10 just to recoup the costs of claimers. Can’t go anywhere else as companies don’t like it.

Claim following surgery processed fast and paid into account.

Excellent service and hassle free!

Great insurance company, been with them for years and we had to claim very early on in our pet's life. Everything was dealt with quickly and smoothly, making a very stressful time a lot easier for us.

FOUND THEY DO PUSH A BIT WITH VERY TIGHT DEADLINES ON ANY OFFERS GIVEN. COME ACROSS AS EXPENSIVE, BUT THAT IS WHEN PAYING IN ONE LUMP SUM.

Our puppy had loads of stomach issues and we ended up having to claim for all of his treatment as it was becoming quite expensive. Kennel Club were no hassle at all and the claim was processed and refunded within two weeks with very little paperwork and...

It's so reassuring to know I have confidence in my policy with the Kennal Club. I've had to use it a few times now and has never been an issue

You were very fair and swift with my claim for removal of a cancerous tumour in my dog. He is now fit and well.
You offer lifetime cover at a reasonable rate and your customer service team have always been really good. Thank you xx
Although vets aren't...

The Kennel Club insurance has been great, especially as one of our dogs has had lots of allergy related issues/infections requiring treatment, MRI scans etc. The claims process is very straightforward and payment is made in good time. Only issue is the...

I found the call handler very helpful and patient