With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
A M Coleman
Posted: 16/07/2019

Recommended
by reviewer

4

My puppy became unwell, spent two nights on drip in vets and not at anytime was I worried that I couldn't afford it and that Agria would not pay the claim. Very happy to report happy customer and happy fully recovered puppy.

Breed

Jack Russell Terrier

Species:
Dog
By:
Alasdair Ferguson
Posted: 04/06/2019

Recommended
by reviewer

5

I can’t thank you guys enough for dealing with my review. My mum passed away and left Paddy and we have taken him on. I can’t go into it, but your team where amazing. If you want the ladies name that helped us I can provide it. I dot. Have it to hand....

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Natalie Sullivan
Posted: 24/05/2019
1

My dog went under a serious operation a week ago, to have a large lump removed, we rang up customer service and the lady was completely rude and unhelpful, therefore we cancelled our policy with immediate effect,having being with them for years. I do not...

Breed

Jack Russell Terrier

Species:
Dog
By:
Mark Lawton
Posted: 21/04/2019
1

I've had pet insurance with them for 12 years now. Never jumped ship every year to get a better deal, stuck with them thinking loyalty would pay off.
Never claimed once until this year even though the premium has been rocketing up since he was 8,even...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Vetsure
By:
Karolina Kliczbor
Posted: 26/03/2019

Recommended
by reviewer

5

It’s a first time in my life when I have a dog and I’m also Polish so I wasn’t sure how does pet insurance works here in uk and my vet recommended Vetsure so I called and I have been amazed with an amount of the support I have received! I have spoken to a...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Annette
Posted: 06/03/2019
1

My dog has been recently diagnosed with a collapsing trachea and on attempting to claim from animal friends they refused to pay out. The reason given several months earlier my dog had kennel cough and they linked the two conditions in spite of the vet...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Vetsure
By:
Georgina D-L
Posted: 18/02/2019

Recommended
by reviewer

5

I have a 3 year old Jack Russell who is always getting himself into scrapes. This is not the first time I have had to claim with Vetsure, and every time they are a joy to deal with. Most of the time my vet deals directly with the company and it is all...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Petplan
By:
Jane Loxton
Posted: 12/01/2019

Recommended
by reviewer

5

I have a Petplan Classic policy for my Jack Russell terrier and when I made a claim for help with teeth extractions, by my vet, the company gave a sizeable contribution towards the bill. At first the claim was denied, but I wrote to the company setting...

Breed

Jack Russell Terrier

Species:
Dog