Good customer service and quick response to claims. The cost as with all pet insurers has gone up considerably since the policy started but this is likely due to extortionate amount vets charge.

I found the process of moving from our complementary 4 week insurance to the full insurance very easy. All instructions were clear along with the details of what is included in the insurance. Good price too!

KC insurance made a worrying time much less stressful, call centre was friendly, they handled the claim directly with the referral vet and paid out with no issues. Despite the significant amount claimed on the policy, this year's premium has gone up...

I’ve been with Kennel Club since I was offered the 4 weeks free insurance in 2014. Unfortunately I’ve had to make several claims and now my boy has been diagnosed with epilepsy. I’ve also just received my renewal. A massive hike in expenses. All I need...

Good customer service, but no claim form arrived

The claims department team are very helpful and supportive

Kennel club made it easy to claim back when my dog was ill.

I have had the unfortunate experience to claim several times for dachshund and there has never been a problem. Communication is excellent and all claims have been dealt with promptly and efficiently. Thank you Kennel Club!

Great service, easy to use and good price, gives you peace of mind.

Excellent communication.. good price..fabulous cover..