Our boxer unfortunately had ulcers in both of his eyes, we went to our own local vet for drops and that awful treatment of debriding which was unsuccessful. We got referred to an excellent eye specialist in Penrith. He is the only vet in the country that...

Quick and easy set up and good communication

Easy to claim and quick to pay out

Cancelled my direct debit because policy was coming to an end and wasn't going to renew with them so they cancelled the policy straight away and not at renewal. Who does that

Never claimed, first claim and they refuse to pay out. Saying it’s pre existing when it’s totally different. Always loop hikes. Heard nothing but bad lately. DONT USE! You have been warned.

Very fast, efficient service, claim was settled and paid out quickly.
Would recommend taking out this pet insurance

Started off well £25 a month then year 2 £35 a month by year 3 it was up to £50 a month 
No claims made

Other dog £21 a month up to £30 the second year and he had a lot of problems over these two years and claiming was easy however we can’t move move...

Used a comparison sight and pet plan appeared to have everything we needed. Unable to comment on ease of claim as we haven’t needed to make one so far and fingers crossed we won’t.

Made to pay excess twice for the same lump. Poppy was taken to the vets in November for a lump which I paid the excess, due to my vet having Covid & my husband having a serious accident which as left him paralysed, Poppy’s op did not take place till Jan...

Good value for cost