Have taken out insurance but was disappointed that I was unable to get my free 5 weeks as the online form link via my vet appeared not to work and nobody called me back despite 2 requests. I hope the service if I need to use it is more reliable.

I was unaware of the bilateral condition clause, and called to ask if my dog was covered for a cruciate ligament in his right leg(he had his left cruciate operated on 3 years ago) not at anytime did they mention he wasn't covered because of the bilateral...

My dog has been insured for 9 years, cost going up every year and never a claim. Now about to make a claim and they do everything possible not to payout. Don't take out a policy just save the money each month, you WILL be in pocket.

recently had some some communication with kennel club regarding breeding i spoke initially when i took out the policy i was given the wrong information and i phone to change my policy i couldn't due to the wrong information i emailed to complain i was...

Choosing the right cover was really easy as it was straight forward. The options were clear and it was easier to choose the right cover based on affordability. 
Hopefully we'll never need to use it, but if we do I'm hoping assistance will be just as...

My experience with this pet insurance has been excellent, from customer care to claims handling. I would definitely recommend it to friends and family. They contribute towards dental treatment, which is inevitable at some time in our pet's life, they also...

Out priced by previous insurance company,so pleased to find some cover for our ten year old beagle.My daughter spoke to a helpful man with a few queries and I applied on line.Good that if 24months free from symptons and treatment would be covered again...