these are the worse company i have dealt with i have had my dog insured with these for four years when i came to make a claim they made every excuse in the book to not
pay out if you love your pet do not touch these
WE NEEDED URGENT SPINAL SURGERY ON OUR SPANIEL THE INSURERS WERE POLITE AND UNDERSTANDING AND SETTLED ALL CLAIMS QUICKLY.EXCELLENT SERVICE ALL ROUND
Am still waiting for 2 lots of insurance claims to be filed and paid first one is dated 11th march on their records
customer service is terrible one of their staff told me to stop moaning as everyon is still waiting. not happy!
In my opinion this has got to be the worst customer experience I have ever been through. My dog was seriously ill at Christmas. I am still waiting for Esure to pay out (£3500) 3 months later.
I have phoned so often that I'm thinking of listing Esure as...
I made a claim for an injury to my dog 6 weeks later still waiting for the money from thos 'nice people' at LV as the adverts goes, they keep saying that there is a problem with their computers, then they asked for a 12 months vet history for the dog, I...
have had two bad experiences where they refuse to pay out on the grounds that illness was pre existing.presently pay £36 per month which is very expensive.Other friends had same experience so Beware!!!!
argos promised me it would take upto 10 days to send a cheque and i should pay the vets bill i explained that i would have to use our holiday money and they said you will get it back within 10 days a month later i'm still waiting and when i phoned them...
When my 6 year old Weimie needed surgery Petplan paid everything I expected minus the excess. This was a very stressful event for our family and the cover made things much better
Tesco paid when my dog needed treatment costing over £1200. They have been very helpful. Thank you.