Our Dog was run over and we claimed against accidental death.

Throughout the process they were sympathetic and efficient.

I have been a customer for 5 years I made no claims I contacted regarding the policy 2 days ago advising that my dog had sadly passed away and seeking support I received no reply however I did receive an email advising I had cancelled my direct debit and...

As our dog has grown older the cost of insurance has grown ever more prohibitive. They now want us to pay £3771 per annum to insure our 13 year old Labrador. We have never had a significant claim. They exclude claims for treatment such as Hydrotherapy...

My dog dislocated her wrist and required treatment over a couple of months which totalled over £1000. More Than paid out without any quibble so I can't complain about that. Renewal letter came in two days ago with premium up from £275 for the year to...

Been with insurers since 2009, have made no claims on policy but new monthly payment jumped by over £10.00. Upon querying was told that dog is older and the postcode area that I live in.

My Springer cut himself whilst off lead playing, jumping over fence. Vets bill high I thought. Animal Friends paid up within 2 weeks. Happened just before Xmas and money in bank by Xmas Eve, couldn't fault them!

I first insured with VMC with our Wire Fox Terrier, Holly roughly 3 years ago. The process was simple, professional and affordable for their Diamond Cover giving me peace of mind should anything go wrong....and oh boy, did it go wrong within months of...

insured my bulldog with more than when she was a few months old and was very happy.. year later a letter arrived for a new policy and it's gone up quite a bit considering I've never had to claim. I phoned to notify them she has been spayed since the last...

Our rescue dog developed an ear condition Otitus the veterinary hospital asked how much she was insured for and l stupidly told them about £4000 . The vet then went on to say ok we will do a scan and she can stay overnight ...when we went back they told...

Yes-premium increased by 40% because 'my risk is higher' all due to making claims for medicine for my ghd. I deliberately selected the advanced policy from the start thinking I was doing the best - don't bother, just another rip off option. Unfortunately...