Our rescue dog developed an ear condition Otitus the veterinary hospital asked how much she was insured for and l stupidly told them about £4000 . The vet then went on to say ok we will do a scan and she can stay overnight ...when we went back they told us she needed an operation to remove her ear canal......after which they said she could sta in the hospital for 3 or four nights....when all complete the bill came to a surprising £3760.02 .......just a few pounds under what she is insured for......now pet plan have refused to pay due to ear exclusion policy........very angry