Sainsburys website claim that they aim to settle 90% of all claims within 7 days . It's never happened . They never even acknowledge an email and you can't speak to the person dealing with your claim because 'they don't speak to customers ' . Awful awful...

I have had to make 2 separate claims for two of my dogs. These were both very large claims that my vet put through directly. Both time's they have been paid without any issues whatsoever. The 1st one sadly had to be put to sleep so at a very stressful...

I compared many insurance policies for my 11 year old cocker spaniel, this was the best cover for the price. Easy to set up, excellent so far but have not had a claim yet.

I have had my dog insured with VetsMediCover since 2012, and have made NO claims at all. Last year they wanted to double the premium and I reluctantly reduced the cover to compensate. Today I have received an email upping this year's premium from £31.20...

Very happy with the service I have received from Sterling Pet Solutions.

I took out a policy with them and when my dog was unwell they paid the vet directly. When my dog unfortunately died, they were very sympathetic when I rang to tell them not to auto renew my policy

I bought a cover for 3500 per year. I have never had pet insurance before and wasn't sure what I was looking for. 2 dogs with 3500 each per year seemed reasonable. Until both got sick at the same time! Turns out cover is 500 per condition to a total of...

Have to agree with other customers.I have not made a claim on this policy,but the premium has jumped up massively 45%. Been with them 7 years.
WILL BE LOOKING ELSEWHERE

My Springer is not yet 11 and last year he was unfortunate to pick up fox mite which took prolong antibiotic treatment I had to claim on my pet insurance £200 and guess what this year they put my premium up by £250. Thought I would have problems finding...

I have never dealt with such wonderful staff they are so caring and thoughtful. They helped me to sort out my insurance for my boys and made me feel like I was their only customer. They are second to none. I can’t say how fantastic this company is....