Pet Protect

Ranked

#6
6 of 23 insurers by customers

 

Find out why 65% of customers rated PetProtect as 'excellent'.

Petprotect are passionate about pets and have specialised in pet insurance for cats and dogs for over 40 years. Their insurance offers flexible and affordable cover when you need it most. When it comes to being a pet parent, they understand that your pets are part of the family and you want to look after their health. 

There are 5 levels of Lifetime cover that renews annually available, and a Condition Care cover policy that covers each separate condition up to the vet fee limit. They offer 24/7 access to free advice from vets and vet nurses.

Many customers are happy with PetProtects's customer service saying they are prompt and helpful however, some customers are unhappy about price increases. Overall the majority of customers are happy with the service offered.    

Take a look at customers reviews and click the button below to get a quote and decide if they are the right insurer for you. 

Reviews

3.9
  • 207 reviews
  • Excellent
    64%
  • Very Good
    11%
  • Average
    1%
  • Poor
    2%
  • Terrible
    21%
Coverage

Pet Protect provide Lifetime Pet Insurance with a choice of 5 annual benefit limits, £1,000, £2,000, £3,000, £4,000 or £6,000 vet fee cover with lower cover for diagnostic scans, cruciate ligament rupture, loss, death, travel, Complementary Therapies and prescribed diet food among other features.

The lifetime cover is replenished each year so on-going conditions continue to be covered. Ongoing treatment is covered as long as your policy is renewed and there is no break in cover. The policy excess and the co-pay percentage you pay will increase each year as your pet gets older.

The Condition Care Pet Insurance policy is a Maximum Benefit policy covering unrelated conditions up to the vet fee limit of £3,000 for each illness or accident. After the limit is reached for a condition, that condition is no longer covered by the policy.

 

Excess

Excess fees are variable. Co-pay amounts vary as pets age.

Age Limits

Cats covered from 6 weeks of age to 9 years 11 months. Dogs covered from 8 weeks of age to 7 years 11 months and some specified breeds of dog only covered to 5 years 11 months.

Waiting Period

15 days from inception of policy.

Additional Policy Information
Can they pay your vet direct?

Yes, this can be arranged.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Pet Protect Pet Insurance who offer Lifetime cover and Condition Care a policy limited per condition or illness. They offer a choice of cover limits and stress free claims, paying your vet direct where possible. They offer pet care information and quick and easy quotes with live chat and email support. 

Petprotect Pet Insurance Reviews

Insurer: Pet Protect
By:
Anon
Posted: 25/09/2017
2

I have insurance for my dog who is now 3years old recent unexplained limp. 1st call handler just wanted to spout about how much they pay for Crucial ligament injury. I only rang to ask for a continuation form for my vet, was told don't do that! rang again...

Species:
Insurer: Pet Protect
By:
Jackie McKenna
Posted: 15/08/2017
1

Upon receiving my seven year old labrador's renewal documents today and noting the £720 cost with £100 excess and 20% vet fees contribution, I decided to shop around (something I wish I'd done years ago.). I actually found the same policy with Pet Protect...

Species:
Insurer: Pet Protect
By:
Jason
Posted: 21/07/2017
1

First year seems a good price. Then year on year the price increase at a ridiculous rate. They claim that it is due to dogs age etc, but a new customer quote for the same animal is 40% cheaper. They know that once you are a customer if you leave then any...

Species:
Insurer: Pet Protect
By:
L Roscoe
Posted: 14/07/2017
2

We took out insurance in 2014 for our new pup - at that time it was £18 per month. It has subsequently gone up to £25 in 2015, £35 in 2016 and now £45 per month! In addition, the excess fee has increased from £50 to £95.
He has no existing conditions...

Species: