With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
harry m
Posted: 07/12/2015
3

Maybe I did not fully understand the lifetime cover. I really did not need the premium cover for my Jack Russell dog. £24 per month is a bit steep I have gone elsewhere for standard cover at £9 a month

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Julie
Posted: 06/12/2015
5

Got lifetime Insurance for one of our dogs earlier this year and had to make a claim in October for what could be an ongoing health issue. The claim form was sent via the vet and received really nice letter within 2 weeks wishing dog a speedy recovery and...

Breed

Jack Russell Terrier

Species:
Dog
By:
Esther Scotland
Posted: 21/10/2015
1

Took out the insurance last year on two puppies. Unfortunately one of the puppies had a retained baby tooth which needed removing. Was informed policy did not cover it (despite being a substantial policy) as it wasn't an accident. Could have coped with...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Vetsure
By:
Bonkerbird2
Posted: 21/09/2015
5

Our lovely Oli was taken ill very suddenly he needed a operation and other tests beforehand, I have to say we were amazed how effient vet sure were as it was our first claim with them they sorted out the claim very quickly with our vets nothing was left...

Breed

Jack Russell Terrier

Species:
Dog
By:
Congo
Posted: 27/08/2015
5

I, like many pet owners who have insured their petsfound that my renewal had shot up by 33% from last years monthly amount even though I had only made one claim in the 10 years that I had had my dog. I canceled on the spot and looked around for an...

Breed

Jack Russell Terrier

Species:
Dog
By:
pam durrant
Posted: 30/07/2015
1

my dog woody was suspected of being epiletic in 2013,but not on medication.now in2013 has to have tablets have spent nearly 2 hundred pounds and tesco will not pay out.tablets costing 40 pound per month and will increase as the dosage is increased.i am s...

Breed

Jack Russell Terrier

Species:
Dog
By:
anon
Posted: 16/07/2015
1

My Jack Russel has a benign lump on his chest which was 'tested' 2 years ago and was advised to leave it have now been advised to seek 'treatment' as the lump has grown but @TESCO pet insurance will not cover the costs because 2 years have passed and a...

Breed

Jack Russell Terrier

Species:
Dog
By:
C Cassel
Posted: 26/06/2015
1

My dog was insured very early on. I have just spent nearly £1400 on vet fees to get just £370 back from Tesco. £60 excess deducted from 3 types of illness. Just not worth the premium. Shall pay £50 per month into savings plan for next dog, which is much...

Breed

Jack Russell Terrier

Species:
Dog