The excess is pitched too high so every visit to the vet is under the excess. The premium is high so probably will not buy again when I get another dog.

When our puppy needed ongoing monitoring and eventually surgery for his ankle KC insurance made a stressfull time so much easier with a simple and straight forward claims process and prompt payment. Cannot fault them!

All claims were dealt with in a timely manner apart from the last claim which was said to be out of date due to a small print

Brilliant customer service easy to set plan up

Rang for a quote and assistant was, amazing really helpful, wasn't pushy, insured for what I want for my dog and no extras added on in order to keep cost down. Brilliant service. Thank you

Kennel club insurance has always been good easy to talk too and my claims are always settled promptly

Tied into a lifetime cover contract - ridiculously expensive - goes up each year. More than my house and contents insurance!

Easy to deal with. Quite comprehensive - although does not cover fee charged by vet for emergency appointment.

The insurance is very pricey but I have piece of mind that I’m with a great insurance company. My biggest issue is the online account features. You can’t log on and interact with a sales adviser (live chat) or update your contact details (change of...

Comprehensive cover at a reasonable price and efficient claims process.